A Clarivate Apology

Well, it seems that my recent post about Impact Factors has had some effect. Today I received an email from Clarivate, the salient part of which is appended below. I applied for inclusion on the Web of Science Collection in April 2021, so they have sat on this request for over a year.

Now I have to start the process  all over again. Sigh. I’m taking a wild guess here but I wonder if access to the Web of Science Publisher Portal might require the payment of a hefty subscription, so only big commercial publishers can afford it?

I suspect If I hadn’t posted about this on social media they would have ignored my submission request indefinitely.

To think so many people take this company seriously….


We are contacting you regarding the evaluation of the Open Journal of Astrophysics for the Web of Science Core Collection and following up from a recent post on social media.

Unfortunately we have not been able to evaluate your journal to this date due to the large amount of journal submissions we are continuously receiving and the implementation of new internal management systems. We are taking several actions to improve the efficiency of the editorial process, one of them is the migration of our submission platform to the Web of Science Publisher Portal. The Portal allows publishers to securely log in and submit journals for inclusion in the Web of Science Core Collection and provides a way to view the status of all journals submitted.

All journals previously submitted using the Journal Submission Form on the Master Journal List that have not received a decision regarding inclusion in the Web of Science Core Collection, have to be re-submitted through the Web of Science Publisher Portal; that is the case of the Open Journal of Astrophysics, which needs to be re-submitted. Please remember that only publishers can submit journals through the portal.


One Response to “A Clarivate Apology”

  1. […] last week, just a matter of days after mentioning them on social media. A similar thing has happened before. It seems that if you want to ask Clarivate something you have to ask them in […]

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