Archive for Interfolio

The Researchfish Saga continues

Posted in Science Politics with tags , , , on May 19, 2022 by telescoper

You may recall that I blogged here and here about a software platform called Researchfish and the heavy-handed reaction response to criticism by the provider of this “service”, a company called Interfolio, and the Government organization UK Research and Innovation that harvests the data thereby collected. In its response to Interfolio’s apparent misuse of data and bullying of academics who dared to express negative opinions about Researchfish – which I would say, based on my own experiences (admittedly several years ago), is a very poorly designed system – UKRI made a sort of non-apology that managed to make matters worse.

A couple of days ago, in response to a Freedom of Information request, UKRI released correspondence between itself and Infosys that shows not only that UKRI knew about the bullying by Infosys but actively encouraged it. The story is covered in full by Research Professional so I shall comment on briefly here.

Here’s an example from UKRI which talks about taking “disciplinary” action against someone for criticizing Researchfish on Twitter (even though they subsequently apologized and deleted the tweet) and goes on to list their grant awards, presumably in order to facilitate sanctions against the individual:

Here’s another that claims that bullying by Researchfish “set the right tone”:

Unbelievable. I bet the redacted bits are even worse!

It’s a shocking indictment of the culture at UKRI that they are prepared to behave in such a way, conniving in threats against the community it is supposed to be supporting. Moreover, Interfolio seems to be keener to police comments about Researchfish than it is to make improvements to its service. It can’t be healthy for researchers in the UK to have their freedom of speech stifled to protect a software company’s reputation.

The brevity and informality of the emails between UKRI and Infotech suggests they have a very cosy relationship. Does anyone know anything about the tendering process by which Interfolio acquired its contract with UKRI?